1. Scope
These Terms & Conditions apply to all products, services, quotations, consultations, custom furniture orders, and website usage related to smartinterior.nl.
2. Services
smartinterior.nl provides professional renovation and interior improvement services including but not limited to:
- Bathroom Renovation
- Electrical Work
- Flooring Installation
- Furniture Assembly
- Installation Services
- Plastering Work
- Underfloor Heating Installation
- Interior Renovation Services
- Residential Improvement Projects
- Renovation Consultations and Quotations
The website does not sell products directly online. Users may contact the Company to request consultations, quotations, or project proposals.
All services are subject to availability, project evaluation, and written confirmation.
3. Quotations
All quotations are non-binding unless otherwise stated.
Quotations remain valid for 14 days unless a different validity period is specified.
4. Orders
An agreement becomes binding once a written quotation, project agreement, or service confirmation has been accepted by the client.
We reserve the right to reject or cancel orders in cases of:
- pricing errors
- stock unavailability
- suspected fraud
- technical mistakes
5. Pricing
All prices displayed on the website are:
- in EUR
- inclusive or exclusive of VAT as specified
- subject to change without prior notice
Custom furniture and bespoke services may require individual pricing.
6. Payment Terms
We may require:
- full payment in advance
- deposits
- staged payments for custom projects
Late payments may result in:
- suspension of services
- cancellation of production
- additional administrative costs
7. Delivery
Estimated delivery times are indicative only.
We are not liable for delays caused by:
- suppliers
- logistics providers
- customs procedures
- force majeure events
Customers must inspect products upon delivery and report visible damages immediately.
8. Renovation & Installation Services
Clients are responsible for ensuring:
- access to the property
- accurate project information
- utility availability when required
- compliance with local building regulations where applicable
Project timelines may vary depending on:
- material availability
- property conditions
- unforeseen structural issues
- third-party supplier delays
Additional work requested outside the original quotation may result in additional charges.
9. Right of Withdrawal
Consumers may have a statutory 14-day withdrawal right under EU consumer law.
Exceptions apply to:
- made-to-order furniture
- personalized products
- custom interior solutions
10. Returns & Refunds
Returned items must:
- be unused
- remain in original packaging
- include all accessories
Refunds are processed after inspection and approval.
Return shipping costs may be the responsibility of the customer unless otherwise required by law.
11. Warranty
We provide legal warranty rights in accordance with applicable consumer protection laws.
Warranty does not cover:
- normal wear and tear
- improper use
- accidental damage
- unauthorized modifications
12. Intellectual Property
All website content including:
- designs
- renders
- visual concepts
- texts
- graphics
- branding
- product images
remain the intellectual property of the Company unless agreed otherwise in writing.
13. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for:
- indirect damages
- consequential losses
- business interruption
- loss of profits
- delays caused by third parties
Total liability shall not exceed the amount paid for the relevant order or service.
14. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including:
- natural disasters
- war
- strikes
- transport interruptions
- supplier failures
- pandemics